1. Open the portal
Use the access button to open the billing platform in a new tab.
Customer area Access the billing portal
Access your billing platform
Use this space to access the billing portal and manage your customer and subscription details.
2. Sign in
Enter the email address associated with your account and follow the portal instructions.
3. Manage your account
View invoices, update billing details and review your subscription from the secure area.
Customer area
Frequently asked questions
01 How do I access the portal?
Use the access button and enter the email address associated with your Stripe account. You will receive instructions to continue.
02 What if I do not receive the access email?
Check your spam or junk folder. If you still cannot find it, contact soporte@sadpe.com so we can verify or correct the email address associated with your billing record.
03 Where can I find my invoices?
Once signed in, open the billing history section to view or download your invoices.
04 Can I change my billing details?
Yes. You can update the billing details available for your account from the portal.
05 What if the email in my billing record is incorrect?
Contact soporte@sadpe.com to request a correction to the email address associated with your billing record.
06 What should I do if I have a billing issue?
Make sure you are using the email address associated with your subscription. If the issue continues, contact us at soporte@sadpe.com.